How To Cancel Your Visalus Autoship
** TO CANCEL YOUR AUTOSHIP YOU MUST CALL VISALUS DIRECTLY AT 855-867-0322 **
You can NO LONGER CANCEL ONLINE!! :-(
I cannot cancel customer autoships directly as I am an Independent Visalus distributor and do not have access to customer accounts. You will need to contact the company directly at 877 847 2587
Now let’s get your current autoship changed! It is easy to edit your order date, order quantity or even cancel your visalus autoship altogether right from your customer back office or from your distributor back office.
In a nutshell, to cancel a visalus autoship, or edit a visalus autoship
1- Visit your http://MyVi.net/login
2- Enter the username and password you received when you placed your autoship order. Your user name is your customer id (should be on your latest order or maybe email receipt. And if you forgot your password, just request a reset)
3- Click on MY BODY BY VI menu link
6- Edit your autoship date, order amount or cancel from this screen altogether by selecting “0” as your order quantity and clicking save
This will take you thru a short survey. Just answer as best you can and once you are done, you will be able to complete your cancellation.
Now that you know how easy it is to cancel/edit, maybe you’ll reconsider and hang out a little longer? I recommend my clients simply set a calendar date on their computer or phone to remind them 5 days before their next order is due to ship. If you are running low, keep your order going! If you skipped a few (it happens) and you’ve got plenty, simply push out your date as needed or even skip a month. :)